Returns & Exchanges
At HWK, we are committed to your peak performance; if your gear isn't the perfect fit, you can return or exchange items within 30 days of delivery. Please ensure all products are in their original, unused condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print your prepaid shipping label and include the packing slip inside your return package.
Ship Your Gear
Securely pack the items in their original packaging and drop the parcel off at any authorized courier location.
Receive Your Refund
After our team inspects the returned gear, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing